Quality, Sustainability & Operational Policy

Prop Vault Storage Ltd   25 July 2025

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At Prop Vault Storage, we are committed to operating with integrity, excellence, and environmental responsibility across all aspects of our business. This policy outlines our approach to quality assurance, sustainability, health and safety, and continuous improvement in the delivery of our specialist managed storage and haulage services for the TV, film, theatre, and creative industries.

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Scope

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This policy applies to all Prop Vault Storage operations, including but not limited to the intake, storage, handling, transportation, and (where applicable) disposal or recycling of production sets, props, and related materials.

 

Our Commitments

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We are dedicated to maintaining high operational standards while promoting sustainable and safe working practices. Prop Vault Storage commits to:

• Delivering services that meet or exceed client expectations through reliable, secure, and flexible storage and logistics solutions.

• Minimising our environmental impact by operating in a low-energy facility powered by solar panels, offering recycling and reuse options for sets and materials, and working with responsible disposal partners.

• Ensuring legal and regulatory compliance with all applicable environmental, safety, and data protection laws and regulations.

• Providing a safe and healthy working environment for all employees, contractors, and visitors, with appropriate equipment, training, and supervision in place.

• Encouraging a culture of responsibility and improvement, where all team members contribute to operational enhancements and sustainability goals.

• Engaging with clients and industry partners to support greener, longer-term solutions in production logistics.

• Reviewing and refining internal processes regularly, ensuring they remain relevant, efficient, and aligned with our business goals and customer needs.

• Promoting clear communication and transparency, making our policy available to all stakeholders, team members, and partners.

 

Continuous Improvement

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We maintain an internal review system to evaluate our performance in areas such as customer satisfaction, efficiency, safety, and environmental impact. Through regular goal-setting and staff involvement, we aim to continuously improve how we operate and the value we provide to the industries we serve.

 

Sustainability in Action

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From reducing landfill waste through set recycling, to using solar power to reduce our energy footprint, sustainability is a core part of how we do business. We also intend to introduce carbon offset initiatives, including tree-planting partnerships and supporting local green projects.

 

This policy is reviewed annually by senior management and updated as necessary to reflect changes in operations, legislation, or stakeholder expectations. It is communicated to all staff, suppliers, and service users, and is publicly available via our website.